Privacy policy

The LIVING-WINE.COM want to browse and make your purchases with greater confidence and tranquility, making sure that your privacy is being respected. For this reason, we have established policies to ensure that your personal information will be treated as confidential. This privacy policy describes the information we collect from our customers and recipients of communications or transactions that may have to carry out on behalf of our clients. In addition, we have in action a set of security measures that prevent the loss, misuse or alteration of information that is in our power.

Information on the use of the Website - We may collect details of when you use our website, including information not personally identifiable such as the IP address of your Internet connection, the domain type, browser version, the server and the website visited before ours. This will help us learn more about their shopping experiences, which in turn will help us to identify problems and improve the design of our website, products, and services. All this information will be treated with the utmost security and privacy.

Promotional Communication - Once registered in Living Wine can send you promotional information as well as details of special offers and promotions. If you prefer not to receive this information shall be provided with a link in the footer of the promotional emails sent by us to remove your address from our lists.

Use of Personal Information - We may use your personal data contact the following situations:
Processing and completion of the order, including sending e-mail with the confirmation of order status and shipment
To communicate with you and send information by email, mail or telephone about our products, services, sweepstakes, and promotions, except where specifically tell us you do not want to receive promotional information.
To help us better understand their buying preferences
Allow solve problems and improve the site, products, and services.
To improve their satisfaction on purchases
To analyze trends and statistics
Protect our business and the security and integrity of our site
Phishing - "Phishing" is a skill designed to steal your personal information. A Living Wine will never ask you for your email username your password, the number of your credit card or other personal information. So if you receive an email that appears to be from us asking to make available any personal information, do not reply. Living Wine does not have access to passwords of its registered customers.
This website uses etracker technology ( to collect behavior data of users. The data is collected anonymously for marketing and optimization. All visitor data is saved using an anonymous user ID to create a usage profile. The use of cookies is possible to store the data, but the data remains strictly anonymous. Data is not used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time in subsequent services.